Tag Archives: Leadership

More Thoughts on the Servant Leadership Model

I’ve been thinking a lot about the current political discourse on the national level, and the proliferation of the ego-centered leadership style across the spectrum of political, professional, and social subcultures. This has always been an important issue, because when we look around us, there are more leaders than we sometimes realize.

When we consider, for example, a popular, well-connected artist in a local arts scene or an outstanding small business owner who has a following and a golden tongue, we can say that the artist and business leader both have influence (power) and thus can be seen as leaders, if only in the informal sense. We can also say that a family member is a leader if that family member has formal authority as a parent, or as the oldest child of an elderly parent who has Alzheimers. While they may not be national heroes or infamous villains, a well-connected local artist, a small business owner, and the head of a family all have a profound impact on the spiritual lives of the people in their communities.

This is an important point that bears repeating. A leader on any scale has a profound impact on the spiritual life and well-being of an entire community. It is for this reason that we must never take for granted a leader’s motivations, actions or words. And, considering the universal presence of leadership in all aspects of human life, we must continually revisit the question of what constitutes quality leadership, and the potential consequences of promoting narcissists into leadership positions (or elevating them to the heights of power in any setting, from family settings to social movements). We also need to re-visit the devastating impact of enabling narcissistic power moves and maintaining our silence in the presence of the abuse of power. As many have come to realize in recent years, there is a growing trend of selfishness (even cruelty) and short-sightedness in leadership and decision-making on all levels of society. The frightening thing is, we have come not only to expect these qualities in our leaders, but to admire them. Selfish narcissism has become king, and we’re more okay with it than ever.

One important response to this trend is to promote its opposite. With this in mind, I often find myself promoting the practice of Robert Greenleaf’s model of Servant Leadership in writing and in conversation. This leadership framework has gained traction in recent years and has earned respect among organizational psychologists, leadership scholars, political theorists and business management experts.

According to Greenleaf, Servant Leadership begins with the idea that leaders must see themselves as servants first, and leaders second, if they hope to make a difference or to build a sustainable enterprise. For these leaders, leadership is not a status or station. It is an electrical current that moves simultaneously with directionality and permeability. In directionality, we see continuous movement oriented towards a goal. In permeability, we see the ongoing reality of intersubjectivity, in which the leader is both influencer and influenced. In this state of affairs, a genuine leader’s confidence and humility are fused together in a dynamic balance.

Put in a less philosophic way: Servant Leaders believe that when they find themselves in a position of power on any level, it’s up to them to set a standard of decency and thoughtfulness, to establish a mission that others can get behind, and to continually check in with their people to remind them that they matter and to inspire them to proceed.

A Servant Leader’s explicit aim is to serve others by generating what can be called “spiritual capital.” A capitalist in the true sense of the word is a person who generates capital, invests that capital, spends that capital meaningfully and re-invests that capital responsibly. Imagine if the substance of that capital was the human spirit. How much better would our world be?

For Servant Leaders, successful leadership on any scale -whether building a city or constructing a fence relies chiefly on the willingness to engage people’s humanity and intelligence, and their preternatural desire to be safe, happy and respected.

These leaders do not lie, do not complain, and do not ask those with less power in a situation to look up to them or to feel sorry for them for taking on the burden of leadership. They listen to concerns, and they do not shame or disappear people who raise them. Instead, they thank people for raising concerns, they address those concerns, and they act upon the wisdom derived from addressing those concerns.

The question of how a person arrives at this moral level of leadership, I’ll have to leave to others, at least for now. But, there is no question about the healing, productive qualities of humility, vulnerability, and the strength and personal power that comes from treating others with dignity and working with them to build a benevolent world.

 

Servant Leadership in a World of Extraordinary Need (Part II)

* This is an excerpt from the essay All Shine: How Stewardship Built a Vision

The world has always been in extraordinary need, and that’s not going to change.  We live on a planet with natural laws, including weather patterns, ecosystems, and the presence of a large variety of organisms all competing with one another for survival.  The common reality faced by all organisms is the inevitability of death and the desire to continue on with living until that inevitable event happens.

For individual human beings, survival includes the need to be safe, accepted, nourished and happy as defined by each individual.  A significant portion of our survival is addressed by the development of society, which includes the development of local, national and international laws and armed services which protect us, physical infrastructures that transport and house us, agricultural systems that feed us, medical services that heal us, and institutions that organize, educate and serve us.

So, we can’t get away from the fact that human beings need organizations, both small and large to take care of our world.   We are continually organizing resources, building/managing institutions which curate and distribute those resources, and placing people in leadership positions to provide direction in the management of those resources. Leadership is also needed to facilitate the ongoing development and management of abstract resources like scientific knowledge, political and economic theory, moral frameworks and religious/spiritual systems.

Like it or not, we will always need organizations, which means that we will always need leaders.

Put in the plainest possible terms, human beings are called upon to be stewards of our world, and this means we are sometimes called upon to take initiative and to step out in front of others to influence the direction of that stewardship.  In the best possible scenario, those of us who choose to step out possess the fundamental asset that best qualifies us to ask others to place their trust in us: empathy.

In optimal circumstances, people in leadership positions care about people and act in good faith to actively serve them.   But, even a cursory glance at the leadership landscape reveals to us that many leaders operate out of narcissism, ego-centric agendas, and short-term gains at the expense of others, and frequently act with a destructive, even sadistic need to triumph over people.

The world is burning, because we fail to recognize the traits of narcissistic leadership and continue to promote narcissistic leaders into positions of power throughout the entire maze of society’s institutions.  We need to learn how to spot these people before elevating them.  But, more importantly, we need to learn how to spot those we can trust to take responsible stewardship of our resources.

It’s time for us to identify the traits we should expect from  genuinely caring leaders and to promote the understanding of those traits far and wide, if we hope to adequately attend to the extraordinary needs of the world we share.

We can start by examining the characteristics and behaviors of Servant Leaders.

Devastation
Leaders who are servants first, will work with others to provide stewardship in a world of extraordinary need.

Thoughts on Situational Leadership

This is an excerpt from Chapter 2 of the essay All Shine: How Stewardship Built a Vision

 

Situational Leadership  This philosophy of leadership was developed by Paul Hersey, (who wrote a book called Situational Leader), and Ken Blanchard, the author of The One Minute Manager.  Simply stated, situational leadership theory proposes that no one leadership framework can work all the time in all contexts.  The idea is very simple.  Use whatever strategy is needed in the moment.  Use whatever leadership style that is needed in a particular time frame or place.

This makes good sense to me, and it’s almost self-evident.  All of the above modes of leadership have their uses, after all, depending on the variables within and surrounding an organization or project.

But, there’s a vital question in all of this.  For situational leadership to be truly effective, one has to have arrived at a fulcrum of personal development, in which he or she possesses the awareness, skills and insights that can best facilitate the appropriate use of various leadership strategies.

One can take the position that personal growth, awareness and maturity don’t matter, and that leaders only need to be trained in “leadership strategies” to be successful.  But, this position is very hard to defend and begs the following questions:

1.  Can an internal rolodex of strategies be built up over time and expertly executed by a leader regardless of the maturity and intentions of the leader?

2.  Can effective leadership be ensured by generating a list of strategies that can be studied, internalized, and accessed when the need arises in a given situation?

3. If leadership can be reduced to the acquisition of strategems, are some of the tactics and strategies on the list qualitative, involving the personal development of the leader?

The situational leadership model promotes the value of utilizing all modes, styles and frameworks of leadership, but doesn’t offer a satisfying explanation around the personal qualities that need to be developed and available for a leader to make effective use of them all.

Thus, we return once again to the personal character, worldview and development of the leader himself.

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Thoughts on Charismatic Leadership

This post is an excerpt from an essay called All Shine: How Stewardship Built a Vision

 

Charismatic Leadership  This style (or mode) of leadership is difficult to define because it involves what Carl Gustav Jung called participation mystique, the amorphous area of psychological co-participation that involves intense relationships between leaders and followers.  This is not necessarily a bad thing, especially if the leader works to hold in check his charismatic energies and remains respectful of the autonomy, intelligence and self-power of her followers.  Charismatic leadership can be a potent antidote to organizational malaise (and perhaps corruption) and can help set things right again under the best of circumstances.

This style of leadership is often the result of the natural personal attributes of the leader(s) and can be seen as a mode of interaction within the overall spectrum of transformational leadership.  Charisma can be powerful indeed when building up individuals and championing a bold, new vision.

But, charisma can also be a destructive force in the individuals and groups who possess it and for those who have the misfortunate to be crushed underneath its weight.

The problem with charismatic leadership is that it often becomes “all about me.”  If the leader is set up as the end-all-be-all, then there is little room for others to grow or to become leaders in their own right.  In addition, followers may eventually give up their own critical thinking capacities by taking in a totalistic ideology that the charismatic leader (or charismatic group) has inculcated in them.  This problem has surfaced time and again in businesses, public institutions spiritual/religious organizations, political campaigns and organizations, the circle of adoration around public intellectuals, and even academia, where teachers can exert a powerful influence over young minds.

To learn more about this phenomenon, I would recommend a book called “The Guru Papers: Masks of Authoritarian Power”  by Joel Kramer and Diana Alstad.  This book is not against spiritual teachings or teachers (nor am I, having taken my Buddhist vows in the late 1990s and attended various retreats in that general vein). The guru/disciple model simply provides a clear foundation for the argument that man must be free from undue influence if humanity is to further evolve.

In the view of the authors, the inherently authoritarian setup of the traditional guru/disciple model best exemplifies the dark and bright sides of authority itself. The second half of the book explores in a clear and lucid way our “inner authoritarian”  -the small child in each of us that wants a surrogate parent to take care of us and to think for us, so that we can feel stable and secure in a ceaselessly changing, sometimes frightening world.

Other books explore similar themes, both secular and spiritual, with a balanced outlook that respects frameworks, ideologies, paradigms and power structures alongside a critical inquiry into the limits of giving up one’s autonomy to another person or belief system. Two books by Jack Kornfield come to mind: After the Ecstasy, the Laundry, and A Path With Heart. Both of these books are considered classics in the fields of meditation and spiritual psychology.

In the secular realm, one of the most important books on the subject was published back in 1961 and is still relevant. Thought Reform and the Psychology of Totalism was written by Robert Jay Lifton and explores the “brainwashing” techniques used by the Chinese Communists against their own people and western captives. This book systematically examines the various techniques used by people and groups to subjugate the critical thinking capacities of captives and converts, including “thought-terminating cliches” which are phrases used to shut down a conversation or free thought.

For more on the subject of freeing the self from authoritarianism, the reader may wish to check out “Escape from Freedom” by Eric Fromm.  This book is drier, but a really exciting read intellectually as it takes the reader further into the existential and philosophical dimensions of breaking free to a life of authenticity.

Charismatic Leadership
Charismatic people often attract large numbers of followers. Their charisma can run the gamut from infectiously charming behaviors to powerhouse passion. All too often, a cult of personality can form and it becomes “all about me” rather than the original mission.

Thoughts on facilitative leadership

By Steven J. Lawrence © 2014

 From chapter 2 of the essay All Shine: How Stewardship Built a Vision

Facilitative/Participative Leadership  Now, we’re getting closer to a style of leadership that takes people and innovation into account.  Leaders who take the facilitative approach encourage the participation of all members of an organization/project in key decision-making while retaining the formal authority to cast the tie-breaking vote at any time.  The idea is that those closest to the action have information that is vital to informed decision-making.  Thus, dialogue and input is consistently sought and then actions are taken which take into account the information that is learned.

It should be easy to see how gratifying this can be for participants in any group endeavor, whether a rock band, a hospital, or a public university.  For the most part, we can expect those closest to the ground to have developed more specific expertise in their particular skill (or job) than the formal leader.  Thus, it’s important to get their input for the success of the organization.  Moreover, failure to get input can also cause considerable frustration and even resentment throughout the organization.  If this were to persist, the organization or group project would eventually suffer from high turnover, lack of buy-in or investment, and the potential demise of the whole enterprise.

So, participation is key to morale and mission.  But, sometimes, this democratic approach is not enough, and can often lead to “analysis paralysis.”  At some point, after seeking the insights of others, the leader must provide explicit guidance and direction, even if some of her decisions are not universally appreciated.  Pointing the way forward from the “bully pulpit” of formal authority is especially key in times of change or crisis.

Facilitative Leadership
Leaders that build a culture of participation engender a sense of mutual trust, appreciation and investment throughout the organization. They respect and implement the insights and ideas of those closest to the action.

Thoughts on transactional leadership

From chapter 2 of the essay All Shine: How Stewardship Built a Vision

 

Transactional Leadership  This mode of leadership is often found in “middle management”, especially in large bureaucracies.  It is a strictly rules-bound method of leading a project or organization.  The principle is simple.  If you do X, you will receive Y.  If you fail to do X, you will receive -Y.  Rewards and consequences are the name of the game, and “the way we do things here” is the way we will always do things here.  If you’re late, you get written up.  If your sales rise above quota, you get a bonus.  If you write less speeding tickets than expected, you get a written reprimand.

The problem with transactional leadership (when used exclusively as a leadership style) is that innovation and change is nearly impossible.  In a constantly changing world, organizations led by transactional leaders will fail, because of the built-in, rigid and institutionalized resistance to change.  It should be easy to see how quickly change agents are targeted for removal from these places.

Transactional Leadership
Transactional Leadership is a tightly-controlled style of management in which work is heavily codified and quantified. Rewards and consequences are strictly tied to deliverables, and change and innovation is discouraged.

Thoughts on “laissez faire” leadership

I have been writing an essay about collaboration, using the process of making the album “Eleventh Hour Shine” as a case study.  To my surprise, the essay has taken a turn towards the study of leadership.

I’ve decided to post different portions of the essay in individual blog posts.  Today, I’ll present a brief passage about a style of leadership called “laissez faire” or “Delegative” Leadership.

Laissez Faire/Delegative Leadership  This leadership style seems to be the most prevalent in large bureaucracies.  The words laissez faire come from the French and mean “let” (laissez)  “do” (faire).  The phrase was born from a French economic philosophy which champions the idea that an economic system should take its own course without regulation or interference.

As far as leadership is concerned, this style has some merit in that the leader chooses not to micro-manage or interfere with subordinates.  Rather she allows the activities of the organization/project to take their own course and trusts people to do what is needed.  If the right people are hired or brought onto a project or organization -people with an internal locus of value and intrinsically high standards- then this mode of leadership might be effective.  Problem is, this is rarely if ever achieved.

Projects, businesses or organizations with this style of leadership are destined to fail because this mode of leadership doesn’t take into consideration the following factors: 1) There are certain personality types that thrive on clear and directive guidance from people with formal authority.  2) The lack of direction and oversight almost always breeds a power vacuum in which informal authority can be seized by unscrupulous individuals with psychopathic tendencies.  This is why workplace bullying is so prevalent in public bureaucratic institutions.

Laissez-Faire Leader
Laissez-Faire Leadership can lead to organizational malaise and potential chaos.